Foster Barry is committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is part of providing a service to you – such as when arranging for a product to be sent to you, carrying out credit and other security checks.
We will not sell your name, address, e-mail address, credit card information or other personal information to any third party.
If you have made a purchase from us, we may occasionally update you on our latest products, news and special offers via e-mail or post. All our customers have the option to opt-out of receiving marketing communications from us. If you do not wish to continue to receive marketing from us you may opt-out at any time online.
Personally Identifiable Information
By continuing you are agreeing to receiving information about Foster Barry sales events, products, and other exclusive customer events by email. You may also be contacted occasionally for your feedback on our site and services provided. Your data will NOT be provided to third parties for marketing. If you would rather not receive these communications simply follow the unsubscribe instructions on the email that you receive. We will also use this information to process your order.
What we will not do with Personally Identifiable Information
We will not rent, give or sell your personally identifiable information to any outside organisation.
How we will treat information from children
Foster Barry Limited does not intend to collect any personally identifiable information from children under sixteen years old. If a child provides us with personally identifiable information, his or her parents/guardians should email us at esales@fosterbarry.co.uk and request that this information be deleted from our files. We will make reasonable efforts to remove this data in a timely manner.
How do I make changes to Personally Identifiable Information
You can update your profile registered on fosterbarry.com by logging into “My Account” on the website. Unregistered customers can use the unsubscribe link included in marketing emails. Anyone wishing to correct/update/delete personally identifiable information from our database should contact us at esales@fosterbarry.co.uk. We will make reasonable efforts to service your request in a timely manner.
Links to other sites
Our business partners, whose sites you may visit after clicking on a link from our site, may have less stringent privacy policies. We do not have control over these policies and urge you to read their privacy statements where available before providing any personally identifiable information. Some of our business partners, whose sites you may visit after clicking on a link from our site, use cookies. We do not have control over these cookies.
Non-personally Identifiable Information
We may collect information about you that is not personally identifiable (e.g. which pages you view on our site when visiting).
How we may obtain this information
Cookies are tiny files that communicate between websites and your local computer; they are stored on your hard drive.
Foster Barry Limited uses cookies to be able to understand customer journeys through our website and to make the website easier, simpler and quicker to use, and also to be able to understand and resolve technical errors. Through carefully selected third party suppliers, we may also use them to deliver a more personalised customer service experience. Foster Barry places the utmost importance upon customer service provision.
Cookies do not hold personal information about you, such as your credit card details, your name or your address. They recognise the individual computer, tablet or mobile phone through a secure token, but not you.
To be able to make purchases on any website you need to have cookies enabled on your Internet browser; you can, however, use the Foster Barry website to research product information without having these enabled on your browser.
Changes to European legislation require a greater public understanding of how we use cookie data. Instructions are given below if you do not wish to use cookies on the Foster Barry website, but please be aware that you will be unable to make a purchase and enjoy the full shopping experience that we have set out to provide.
Cookie Technology is used to:
i). measure usage of various pages on our website to help us make our information more pertinent to your needs and easy for you to access
ii) provide functionality such as order history and other functionality that we believe would be of interest and value to you
The types of cookies that we use are referred to as ‘session’ cookies and ‘persistent’ cookies. Session cookies are temporary and are automatically deleted once you leave fosterbarry.com. Persistent cookies remain on your computer hard drive until you delete them. We do not use cookies to gather information concerning your visits to other sites, nor ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with Foster Barry. Cookies do not corrupt or damage your computer, programs, or computer files.
In addition, the service providers we use to serve and host our advertisements, and/or deliver our e-mails, use session and persistent cookies, to track the number of times fosterbarry.com is accessed and whether the site was accessed from an advertisement. Sometimes cookie technology is used to track the number of times an advertisement is viewed. In all cases, the cookie generated from the advertisement or e-mail does not contain any personally identifiable information and will remain on your hard drive until you delete it.
You may set your browser to block cookies or warn you every time one is sent, although doing so may adversely affect your ability to perform certain transactions, use certain functionality and access certain content on our website.
Please read our separate notes on our Cookie policies.